Contact Information

Greenbrook Clinic (main site)

421 Greenbrook Drive Unit #23B

Kitchener, ON N2M 4K1

Phone: 519-578-3510

Fax: 519-578-6040

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Clinic Hours

Hours of Operation:

Our phones will be answered Monday to Thursday from 8:30 a.m. to 7:00 p.m. and Friday from 8:30 a.m. to 5:00 p.m.

Note: Phones are turned off between 12:30 p.m. to 1:30 p.m. each day.

Dr. Balraj Singh's Clinic

430 The Boardwalk, Suite #208

Waterloo, ON N2T 0C1

Phone: 519-742-0107

Please contact this number only if you are a patient of Dr. Singh

Fax: 519-742-4657

Phone calls at The Boardwalk site are answered Mondays

to Thursdays from 8:30 a.m. to 5:00 p.m. and Fridays from 8:30 a.m. to 4:00 p.m.

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Clinic Hours

Currently offering telephone visits unless instructed otherwise.

After Hours Clinic

Phones will be answered by one of our staff on Saturday and Sunday from 9:00 a.m. to 12:00 p.m. Physicians will do as much as possible by phone or virtually. They may arrange to assess you in-person if needed.

Monday to Thursday after 7:00 p.m., Friday after 5 p.m. and Saturday and Sunday after 12:00 p.m., please call 1-866-553-7205 to be assessed by a Telehealth Registered Nurse.

Please do not walk in to our clinic to book an appointment or seek advice. Our team continues to work very hard to actively screen patients by phone and decide how to manage things accordingly.

In Case of Emergency

In an emergency, you should call 9-1-1 or go to your local hospital's emergency department.

Telephone Health Advisory Service (THAS)

THAS is a free, confidential telephone service that is available to enrolled/rostered patients for health advice from a Registered Nurse when the New Vision office is closed.

THAS Phone Number: 1-866-553-7205

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