Contact Information

Greenbrook Clinic (main site)

421 Greenbrook Drive Unit #23B 
Kitchener, ON N2M 4K1
Phone: 519-578-3510
Fax: 519-578-6040
Phone calls at our Greenbrook site are answered Monday
to Friday from 8:30 a.m. - 12:30 p.m. and 1:30 - 5:00 p.m.

Clinic Hours

Monday: 8:30 a.m. – 8:00 p.m.
Tuesday: 8:30 a.m. – 8:00 p.m.
Wednesday: 8:30 a.m. – 8:00 p.m.
Thursday: 8:30 a.m. – 8:00 p.m.
Friday: 8:30 a.m. – 5:00 p.m.

Belmont Clinic

525 Belmont Ave. W Suite #206
Kitchener, ON N2M 5E2
Phone: 519-576-4070
Fax: 519-576-4109

Clinic Hours

Monday: 8:30 a.m. – 4:30 p.m.
Tuesday: 8:30 a.m. – 4:30 p.m.
Wednesday: 8:30 a.m. – 1:00 p.m.
Thursday: 8:30 a.m. – 4:30 p.m.
Friday: 8:30 a.m. – 4:30 p.m.

After Hours Clinic

Monday - Thursday: 5:00 p.m.- 8:00 p.m.
Saturday: 9:00 a.m. - 3:00 p.m.
Sunday: 9:00 a.m. - 12:00 p.m.

Our after hours clinic is for URGENT medical problems. Appointments are necessary during the week (Monday to Thursday). No appointment is necessary on weekends, but registration is required 30 minutes prior to close. Hours may change during statutory holidays.

Please Note: In order to provide our patients with good medical care in the time allotted for on-call services on weekends and holidays, New Vision Family Health Team reserves the right to close registration earlier than 30 minutes prior to close. 

After hours clinic may also be held at our Belmont location. Please contact our office for further details.

In Case of Emergency

In an emergency, you should call 9-1-1 or go to your local hospital's emergency department.

Telephone Health Advisory Service (THAS)

THAS is a free, confidential telephone service that is available to enrolled/rostered patients for health advice from a Registered Nurse when the New Vision office is closed.

THAS Phone Number: 1-866-553-7205

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