(Main Site) 421 Greenbrook Drive | Unit #23B | Kitchener | Ontario | N2M 4K1 | PHONE: (519) 578-3510 | FAX: (519) 578-6040

Mental Health

MH Counselling

Emotional health or mental health problems can affect one’s ability to lead an active, productive life or manage other health problems.  Mental health is a state of well being in which an individual realizes his or her abilities, can cope with the normal stresses of life and can work productively and be able to make a contribution to his or her community.

 Our Mental Health Counselors are all registered social workers or marriage and family therapists. They work with children through to seniors and provide consultation and/or short term therapy for a variety of issues such as: depression, anxiety, stress management, grief and bereavement, family and couple relationships, trauma and abuse, parenting, and issues related to loss or adjustment. If you would benefit from short term support, please speak with your family physician about a referral.  In addition to individual, couple and family counseling our staff occasionally facilitate wellness workshops around a variety of topics related to stress management, parenting and coping with various health issues.

Appointment Information

If a patient has access to counselling services through an Employee Assistance Plan or other work benefit plans, we ask that these resources be accessed first.

These services are available to rostered patients of New Vision Family Health Team and are funded by the Ministry of Health and Long Term Care.  While there is no direct cost to you, if you miss an appointment you may not be referred again.

Referral Process

If you require emotional support or help finding community resources speak to your family physician.  A referral will be made and you will be given information about mental health services. A counsellor from our team will contact you to discuss your needs and/or set up an appointment. If you do not hear from us within a couple weeks of seeing your physician please call our office 

Resource Links

Disclaimer: Links to informative websites are listed, however New Vision Family Health Team does not take any responsibility for the accuracy, reliability or currency of the information contained on these sites. Please note the health information provided on the websites listed here should not be taken as a substitute for visiting a health professional.

Counselling Services

St. Mary's Counseling: 519-745-2585 x 232

K-W Counselling: 519-884-0000 or

Family Counselling Cambridge and North Dumfries: 519-621-5090 x 220 or

Carizon: 519-743-6333 or


Ontario Drug and Alcohol Helpline: 1-800-565-8603 or

Ontario Problem Gambling Helpline: 1-888-230-3505 or

Centre for Addiction and Mental Health: 

St. Mary's Counseling: 519-745-2585 x 232

Here 24/7: 1-844-437-3247 or


Front Door (up to 18 years old):

Here 24/7: 1-844-437-3247 or

Crisis Line/Mobile Crisis (24/7): 519-744-1813

Grand River Hospital ER (24/7)

Cambridge Memorial Hospital ER (24/7)

Trans Lifeline (Transgender Crisis hotline): 1-877-330-6366

Grief & Bereavment

The Coping Centre (1740 Blair Rd, Cambridge): 519-650-0852 or

Bereaved Familes of Ontario: 

Hospice of Waterloo Region: 519-743-4114 or

Anxiety & Depression

Mood Disorders Society of Canada: 

Anxiety Disorders Association of Canada:


McMaster University AnxietyTreatment Centre:

Useful Self-help tools:

The MoodGYM:  

Antidepressant Skills Workbooks:

LivingLife to the Full:

Relationships/Domestic Violence/Sexual Assault

Women’s Crisis Services of Waterloo Region:

Victims Services (Police): 519-653-7700 or

Waterloo Region Sexual Assault/Domestic Violence Treatment Center: 519-749-6994 or 

Sexual Assault Support Centre or Waterloo Region: 519-571-0121 or 519-741-8633 (24/7 Crisis Line) or

Children and Youth

Children’s Mental Health Ontario:

Canadian ADHD Resource Alliance:

Learning Disabilities Association: 

ADHD parent support group:   

Youth Line Lesbian and Gay Support for Teens: 1-800-268-9688 or

Eating Disorders

National Eating Disorders Information Centre:

Canadian Mental Health Association - Waterloo Wellington Dufferin :

Sexual Health

Sexuality and U:

PFLAG Parents, Families and Friends of Lesbians and Gays:

Post-partum Support

Life with Baby: