Types of Patients Seen

Our Mental Health Counsellors are all Registered Social Workers or Marriage and Family Therapists. They work with children through to seniors and provide consultation and/or short-term therapy for a variety of issues such as:

  • Depression
  • Anxiety/stress management
  • Grief and bereavement
  • Family and couple relationships
  • Trauma and abuse
  • Behavioural/attention problems
  • Parenting
  • Issues related to loss or adjustment

These services are funded by the Ministry of Health and Long-Term Care. If a patient has access to counselling services through an Employee Assistance Plan or other work benefit plans, we ask that these resources be accessed first.

What to Expect

You will be contacted within two weeks to discuss your referral. Please ensure our office has correct daytime phone numbers as well as appropriate consent to leave messages.

Our team will work with you to determine the best resources to meet your needs. You may be offered a 50-minute intake appointment or you may be provided with information about community resources to fit your specific needs.

Referral Process

If you require emotional support or help finding community resources speak to your health care provider. A referral will be made and you will be given information about mental health services. A counsellor from our team will contact you to discuss your needs and/or set up an appointment.



COVID-19: Coping with Lockdown in Winter

COVID-19: Start with a Plan - a message from our Social Worker

COVID-19: BounceBack - Tips to Reduce Anxiety, Stress, and Worry related to COVID-19

COVID-19: Canadian Mental Health Association (CAMH) - Mental Health and the COVID-19 Pandemic 

COVID-19:Tolerance for Uncertainty: A COVID-19 Workbook

COVID-19: Kids Help Phone - COVID-19 Resources for Children/Adolescents

COVID-19: - COVID-19 Resources for Children/Adolescents

COVID-19: Coronavirus Support for Parents

COVID-19: Video - Processing Grief during COVID-19

COVID-19: Wellbeing - Grief, Dying and Death During a Pandemic

Sleep Guidelines During the COVID-19 Pandemic

Student Senior Isolation Prevention Partnership (SSIPP)

Seven Tips to Get Ready for the Holidays by Children’s Mental Health Ontario

Community Resources - Domestic Violence

Waterloo Region Public Health - Community Supports

Waterloo-Wellington Self-Management Program - Free Online Resources

Canadian Red Cross - Psychological First Aid Pocket Guide

10 Creative Ways to Relieve Anxiety for Kids


Self-care Wheel