Send us a Message/Attachment

New Vision now gives you the option of sending a non-urgent secure message to our office. 

This service is not intended to replace a medical appointment, but can be used to ask simple questions or inquire about a specialist referral/appointment. You may also send us forms, documents or photos when requested by your provider.

Prescription renewal requests (when you have 0 refills): there is no need to send us a message. Instead, please have your pharmacy fax the refill request to our office at 519-578-6040. Our office will contact you if an appointment is required. 

To initiate this secure messaging service, you will be asked to provide identifying information to ensure you are a current patient of New Vision. We cannot guarantee that we will see or respond to your message promptly.

Please allow 3 - 5 business days for a reply. The reply may come in the form of an Ocean Secure Message or telephone call.

If you are having an emergency call 9-1-1 or visit your nearest emergency department.

**Please do not use this form to send a message requiring an urgent reply**

Click here to send a secure message and/or attachment.