Clinic Hours

Hours of Operation

Greenbrook site:

Our phones will be answered Monday to Friday from 8:30 a.m. to 5:00 p.m. Phones are turned off each day from 12:15 p.m. to 1:30 p.m.

The doors will be open from 8:30 a.m. to 8:00 p.m. Monday to Thursday and from 8:30 a.m. to 5:00 p.m. on Friday.

For patients of Dr. Balraj Singh:

Phone calls at The Boardwalk site are answered Mondays, Tuesdays and Thursdays from 8:30 a.m. to 5:00 p.m., Wednesdays 8:30 a.m. to 12:00 p.m. and Fridays from 8:30 a.m. to 4:00 p.m.

 

After-hours Clinic

For urgent-matters only, we provide after-hours care. For ongoing issues, please book an appointment with your own family physician. 

Weekdays:

Monday to Thursdays from 5:00 - 8:00 p.m. These appointments must be pre-booked same day by telephone. 

Weekends and Statutory Holidays:

  • Saturdays: Registration from 9:00 a.m. to 2:00 p.m.
  • Sundays/statutory holidays: Registration from 9:00 a.m. to 11:00 a.m.

Our weekend/statutory holiday after-hours clinic is walk-in only. In the event of high volume, registration may close earlier in order to provide our patients with good medical care in the time allotted for after-hours services.

On weekdays after 5:00 p.m., Saturdays after 2:00 p.m. and Sunday/statutory holidays after 11:00 a.m., please call 1-866-553-7205 to be assessed by a Telehealth Registered Nurse.

 

In Case of Emergency

In an emergency, you should call 9-1-1 or go to your local hospital's emergency department.

 

Telephone Health Advisory Service (THAS)

THAS is a free, confidential telephone service that is available to enrolled/rostered patients for health advice from a Registered Nurse when the New Vision office is closed.

THAS Phone Number: 1-866-553-7205