Weekend After-hours Care

We provide weekend after-hours care. These are walk-in appointments only.

Saturday registration from 9:00 a.m. to 2:00 p.m.

Sunday registration from 9:00 a.m. to 11:00 a.m.

Send us a Message/Attachment

New Vision now gives you the option of sending a non-urgent secure message to our office. This service is not intended to replace a medical appointment, but can be used to ask simple questions, inquire about a specialist referral/appointment, and/or to send us forms, documents or photos when requested by your provider.

Click here to send a message

Walk and Talk has returned!

Facilitated by our Social Worker and Registered Dietitian, this 6-week group focuses on nutrition/stress management, boosting energy and engaging in more active lifestyle. This group takes place at the Waterloo Memorial Recreation Centre (101 Father David Bauer Dr, Waterloo, ON N2L 0B4).

Click here to register

If I have COVID-19 symptoms or was in close contact with someone with COVID-19, what should I do?

If you think you may have COVID-19 or were exposed to the virus, follow these steps to take care of yourself and protect others.

Click here to learn more

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COVID-19 Updates

COVID-19 Vaccinations (updated September 19th)

COVID-19 vaccines authorized by Health Canada are safe, reliable, and can help protect you, your family, and our community from COVID-19.

All patients are encouraged to stay up to date on their current COVID vaccinations to ensure protection against COVID-19.

Anyone who is 6 months and older is eligible to receive a COVID-19 vaccine. The Ministry of Health is recommending an interval of eight weeks between first and second doses.
Anyone who is 5 years of age and older is eligible to receive a first booster dose of a COVID-19 vaccine at least six months following their most recent dose.
Anyone who is age 18+ is eligible to receive a second booster dose of a COVID-19 vaccine at least six months following their most recent dose.

To see participating clinics, please CLICK HERE. As a reminder, there are still some spots available for the Moderna pediatric clinics (6 months to 5 years) throughout the month of October.

Moderna Spikevax Bivalant Vaccine:

The Moderna Spikevax Bivalent COVID-19 vaccine will be available to all adults 18+ as of September 29th. Individuals can receive a booster dose at a recommended interval of 168 days (six months) following a previous COVID-19 vaccine dose, but with informed consent, may receive the vaccine at 84 days (three months).

We are currently booking for the following clinic days:

Friday, October 7th from 1:30 - 3:30 p.m.
Wednesday, October 12th from 1:30 - 3:30 p.m.

To book an appointment for your COVID-19 vaccine with us at New Vision, please phone the office at 519-578-3510.

Masking and PPE

New Vision Providers and Staff will continue to wear masks and strongly encourage all patients to do so as well. Patients experiencing symptoms such as a cough, fever, congestion, runny nose and/or sore throat are required to wear masks. We ask that patients continue to do the self-screener posted in the office and notify staff so appropriate PPE and infection control protocols are implemented.

What to do if you have been exposed to COVID-19

Please CLICK HERE for up-to-date information on what to do if you have been exposed or think you may have COVID-19. This also includes an update on PCR testing, when to self-isolate, and COVID-19 case tracking.

Paxlovid (Nirmatrelvir/Ritonavir)

Antiviral treatment (Paxlovid) is now available for people testing positive for COVID-19 (via rapid antigen test or PCR) with symptoms who are at higher risk of severe COVID-19. These treatments must be taken within the first 5 to 7 days of your symptoms starting.

To check if you are eligible for a prescription, please CLICK HERE.

If you are eligible, please call the team at 519-578-3510. Our pharmacists will be conducting phone appointments to prescribe Paxlovid. An assessment does not guarantee a prescription.

Retirement Notice - Dr. Doug Findlay

Dr. Doug Findlay will be retiring as of September 30th, 2022. We welcome Dr. Adam Agate who will be taking over Dr. Findlay’s practice starting October 1, 2022.

Click here to view Dr. Findlay's Retirement letter.

Notice has been sent to Dr. Findlay’s patients by either mail or email which include enrollment forms for Dr. Agate.

Completed enrollment forms can be returned by:

Secure Upload: https://www.newvisionhealth.ca/agate-enrollment-form-upload
Fax: 519-578-6040
Mail/drop-off: New Vision Family Health Team, 23B-421 Greenbrook Drive, Kitchener ON N2M 4K1

Please note: If you are a current patient of Dr. Findlay and do not receive his notice of retirement by July 27th, we may not have up to date contact information for you. Please contact our office at 519-578-3510 or send a secure message by clicking here.