COVID-19 Self-referral for Testing Information

If you believe you or someone in your family may have COVID-19, you may now self-refer within our region for testing.

Workshops Cancelled

Effective immediately, all workshops will be put on hold. More details will be provided to those who attend specific workshops for further information. In-lieu of workshops, resources may be provided.

Click here for FREE resources

COVID-19 Self-Assessment tool

If you think you have 2019 novel coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care.

Click here to learn more

Temporary Changes to our After-Hours Clinic

For medical advice Monday to Friday after 5:00 p.m. and Saturday and Sunday after 12:00 p.m., please call Telehealth Ontario at 1-866-553-7205 to be assessed by a Telehealth Registered Nurse who will determine if you need to be seen and how to access care.

COVID-19: What You Can Do to Stay Healthy

The coronavirus spreads from person-to-person through respiratory droplets produced when an infected person coughs or sneezes.

Click here for advice to stay healthy

Share Your Experience

Resolving Care Concerns

New Vision (COVID-19) Clinic Hours

Hours of Operation:
Monday to Friday from 8:30 a.m. to 5:00 p.m.

After-hours Care:
Phones will be answered by one of our staff on Saturday and Sunday from 9:00 a.m. to 12:00 p.m. for medical advice only. For medical advice Monday to Friday after 5:00 p.m. and Saturday and Sunday after 12:00 p.m., please call 1-866-553-7205 to be assessed by a Telehealth Registered Nurse who will determine if you need to be seen and how to access care.

COVID-19 Updates

Newsletter:

*NEW* Email to Patients (dated May 26, 2020)

COVID-19 Resources:

Ministry and Local sites:

Effective May 1st, Dr. Doug Findlay and Dr. Balraj Singh will be moving their practices

Dr. Doug Findlay will be moving his practice to our Greenbrook site (at 421 Greenbrook Drive, Unit 23B in Kitchener) and Dr. Balraj Singh will be moving his practice to 430 the Boardwalk, Suite 208 in Waterloo.

Dr. Balraj Singh and his patients will continue to be a part of New Vision Family Health Team. Click here for Dr. Balraj Singh’s contact information and clinic hours.

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Email Communication for Personal Health Information

New Vision offers secure email communication for personal health information (PHI) such as test results, appointment information and test requisitions. Click the button below to complete the registration form.

Click Here to Register for Email Communication

96%

Felt their cultural needs were met

94%

Have a good experience when they visit

75%

Were able to get an appointment of the date they wanted

91%

Felt involved in the decisions about their care or treatment