Easter long-weekend after hours care. See below for details. 

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Easter Long-weekend Hours

The office will be closed for Easter long-weekend and will re-open on Monday, April 22nd at 8:30am.

After hours care will be held at 421 Greenbrook Drive, Kitchener.

Friday April 19th, 2019
9:00 – 12:00pm

Saturday April 20th, 2019
9:00 – 3:00pm

Sunday April 21st, 2019
9:00 - 12:00pm

These clinics are offered for URGENT medical problems.No appointment is necessary on weekends.

REGISTRATION IS REQUIRED 30 MINUTES PRIOR TO CLOSING.

In order to provide our patients with good medical care in the time allotted for on-call services on weekends and holidays, New Vision Family Health Team reserves the right to close registration earlier than 30 minutes prior to close due to high patient volume.

For medical advice, please contact the Telephone Health Advisory Service at 1-866-553-7205.

Communication with Our Office

If you are returning a call from us, please call in the afternoon. There is a high volume of calls in the morning from patients booking appointments for urgent issues. Please try and call in the afternoon.

If you are calling and leaving a message with your doctor, please remember they are busy seeing patients during the day and cannot answer messages right away. You can expect a response within a few days.

You can sign a release form to receive communication from us by email. Please click here to complete the email consent form. Please note this is NOT intended to replace phone or in-person interactions; it is simply to provide additional means of communication.

Our new specialized Breastfeeding Clinic!

We are pleased to offer a specialized breastfeeding clinic. This service is open to all patients in our region. The clinic is run by Dr. Joanna Zorzitto. She is an experienced family physician who has done extra training in breastfeeding medicine and is a member of the Academy of Breastfeeding Medicine. For more information, click here

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Email Communication for Personal Health Information

New Vision offers secure email communication for personal health information (PHI) such as test results, appointment information and test requisitions. Click the button below to complete the registration form.

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Felt their cultural needs were met

94%

Have a good experience when they visit

72%

Were able to ask enough questions about recommended treatment

70%

Felt involved in the decisions about their treatment