Contact
AAReset
(Main Site) 421 Greenbrook Drive | Unit #23B | Kitchener | Ontario | N2M 4K1 | PHONE: (519) 578-3510 | FAX: (519) 578-6040

Clinic Hours

Phone calls at our Greenbrook site are answered Monday to Thursday from 8:30 a.m. - 12:30 p.m. and 1:30 - 7:00 p.m. and Fridays from 8:30 a.m. - 12:30 p.m. and 1:30 - 5:00 p.m.

Greenbrook Clinic  
Monday.......... 8:30 a.m. - 8:00 p.m. 
Tuesday......... 8:30 a.m. - 8:00 p.m. 
Wednesday... 8:30 a.m. - 8:00 p.m.
Thursday....... 8:30 a.m. - 8:00 p.m. 
Friday............ 8:30 a.m. - 5:00 p.m. 
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Belmont Clinic  
Monday.......... 8:30 a.m. - 4:30 p.m.
Tuesday......... 8:30 a.m. - 4:30 p.m.
Wednesday... 8:30 a.m. - 1:00 p.m.
Thursday........ 8:30 a.m. - 4:30 p.m.
Friday............. 8:30 a.m. - 4:30 p.m.
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After Hour Care

Monday - Thursday: 5:00 p.m. – 8:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
Sunday: 9:00 a.m. – 12:00 p.m.

These clinics are offered for URGENT medical problems. Appointments are necessary during the week (Monday to Thursday). No appointment is necessary on weekends. Registration is required 30 minutes prior to closing.  

Note: Our weekend after hours change when there is a statutory holiday. Please call our office for hours of operation. 

When our office is closed you can call the Telephone Health Advisory Service and speak to a Registered Nurse at 1-866-553-7205.

Take the Survey

To help us serve you better, please take a few moments to complete our survey.

This patient survey relates to the general operations of our Family Health Team; your health care providers, access, and quality of care. 

To access our online survey, please click here.

On-line Appointment Booking

We offer on-line appointment bookings for non-urgent appointments at New Vision Family Health Team. This service is currently only available for Dr. Chan, Dr. Bausmer, Dr. Gebeyehu, Dr. O'Brien, Dr. Mensah, Dr. Cameron, Dr. Kane, Dr. Korsheed, Dr. Gimbel and Dr. Adler's patients.

Click here to book!

 

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Health Card Changes

We require an up-to-date OHIP card number with version code in order to properly bill and track services provided to you under OHIP (Ontario Health Insurance Plan). If you have recently updated your health card, click here or call our office.

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Email Communication

We are now offering email communication for test results, appointment information, reminders and test requisitions. 

Click here to register!

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Wellness Workshops

New Vision offers many different types of Wellness Workshops, free of charge!

Click here to register!

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Workshops

Online Appointment Booking

Dr. Adler is now offering online appointment bookings. If you are a patient of Dr. Adler and would like to book a non-urgent appointment online, please click here.

Appointment Cancellations

Since appointments with our physicians/inter-disciplinary health professionals are in high demand, your prompt cancellation will allow another patient the opportunity to access timely medical care.

To help with this process, we have introduced a new feature – online appointment cancellations! Now you can cancel New Vision appointments through a simple online form submission.

Click here to cancel your appointment online.