Weekend After-hours Care

We provide weekend after-hours care. These are walk-in appointments only.  

Saturday registration from 9:00 a.m. to 2:00 p.m.

Sunday registration from 9:00 a.m. to 11:00 a.m.

Click here for more information

Send us a Message/Attachment

New Vision now gives you the option of sending a non-urgent secure message to our office. This service is not intended to replace a medical appointment, but can be used to ask simple questions, inquire about a specialist referral/appointment, and/or to send us forms, documents or photos when requested by your provider. 

Click here to send a message

Walk and Talk has returned!

Facilitated by our Social Worker and Registered Dietitian, this 6-week group focuses on nutrition/stress management, boosting energy and engaging in more active lifestyle. This group takes place at the Waterloo Memorial Recreation Centre (101 Father David Bauer Dr, Waterloo, ON N2L 0B4).

Click here to register

Are you due for your cervical cancer screening? Have you received a letter from Cancer Care Ontario reminding you to book your Pap Test?

If you are due for a Pap Test, you can now book an appointment online with one of our Nurse Practitioners (please have your health card ready to book the appointment).

If you are not sure if you are due, please click here to submit a secure request to our staff and someone will get back to you.

If you have questions about cervical cancer screening, please click here for more information (available in multiple languages).

Click here to book online

*NEW* Dr. Agate Online Booking

Patients of Dr. A. Agate are now able to book an in-office appointment through our online booking system.

Click here to book an appointment

If I have COVID-19 symptoms or was in close contact with someone with COVID-19, what should I do?

If you think you may have COVID-19 or were exposed to the virus, follow these steps to take care of yourself and protect others.

Click here to learn more



Clinic Updates

Health Cards are Important:

The Ontario Health Insurance Plan (OHIP) does not cover appointments with your doctor if your health card is invalid or expired. If you have recently updated your health card, please let us know by completing this form.

As of January 1st, 2023 we will be initiating a $40.00 fee for patients who present to their doctor appointment with an invalid/expired health card. If you currently have an expired health card, please ensure you renew it. CLICK HERE for information on how to renew your health card.



If you are attending an appointment at New Vision, we strongly recommend wearing a well-fitted, high-quality mask, as COVID-19 and other respiratory viruses (such as the flu) continue to spread. Masking continues to be an important layer of protection to keep you, and the people around you, safe.

Please note: Patients experiencing any respiratory symptoms (e.g., cough, fever, congestion, runny nose and/or sore throat) MUST wear a mask while in the clinic.


Flu Shots:

CLICK HERE to book your flu shot with a nurse. We cannot guarantee availability for all our patients. Therefore, we encourage patients to connect with their community pharmacy as an alternative way to obtain the vaccine.



CLICK HERE for COVID-19 updates.


Tips on Caring for Children with Respiratory Illness

Most respiratory illnesses in children, including colds, influenza, RSV (respiratory syncytial virus) and COVID-19, can be managed at home. However, in some cases, it is important to seek medical care.

Please CLICK HERE to view a helpful guide on caring for children with a respiratory illness and when to seek medical care. 



Felt their cultural needs were met


Have a good experience when they visit


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Felt involved in the decisions about their care or treatment