Flu Shots Now Available
Flu vaccines are now available for New Vision patients. We will be holding a Flu Clinic on Wednesday, November 9th from 10:00 a.m. to 4:00 p.m. The clinic will be on a first come, first serve basis. Additionally, you may also schedule your flu shot with a nurse through our website by clicking here or by calling our office.
If you are unable to come during office hours, flu shots are also available at Public Health Clinics and community Pharmacies. Please check your local listings for more information. If you do receive your flu shot from outside of our clinic, please click here to report it. For more information regarding the seasonal flu please click here.
We Value Your Feedback!
Change in Clinic Hours
New Vision FHT is committed to providing continuous quality care to our patients. It is through our patient satisfaction surveys that we are able to assess and determine where we can make improvements to allow for the best possible care and service for our patients. You shared your comments and we listened!
We understand our telephones are busy throughout much of the day. According to your feedback, there are unacceptable wait times to get through to our reception toward the end of the day, between 4 p.m. to 5 p.m. As a result, we are amending our clinic hours to add more receptionists to support the end of day telephone call volume.
Therefore, effective Monday, November 7th our new telephone hours will be:
- Monday to Thursday: 8:30 a.m. to 7:00 p.m.
- Friday: 8:30 a.m. to 5:00 p.m.
**Telephones will be off from 12:30 p.m. to 1:30 p.m.**
Telephone Greeting Changes
To improve our services, we will also be changing our telephone options when you call in. Effective November 7th, please listen carefully to our new telephone greeting.
New Vision FHT will continue to assess our call volume and clinic needs. Thank you for providing your feedback.