96%
Felt their cultural needs were met
We will be open for urgent matters ONLY on:
Our After Hours Clinic has returned to walk-in appointments only with registration closing at 11:30 a.m.
For medical advice after 11:30 a.m., please contact the Telephone Health Advisory Service at 1-866-553-7205.
Our regular office hours will resume on Tuesday, May 24th at 8:30 a.m.
Please note: in the event of high volume, registration may close earlier in order to provide our patients with good medical care in the time allotted for after-hours services.
To check if you are eligible for a prescription, please see: https://covid-19.ontario.ca/covid-treatment-screener/
Fourth doses of COVID-19 vaccines
A fourth dose (or booster dose) is being offered at 5 months (140 days) after their third dose to the following groups:
To see participating clinics, please visit: https://www.regionofwaterloo.ca/en/health-and-wellness/covid-19-vaccination-pre-registration.aspx
The Boardwalk and Cambridge Clinics are now offering walk-in appointments during their regular hours.
We will be holding limited Pfizer vaccine clinics in May. Please contact our office at 519-578-3510 to book.
Masking and PPE:
As of March 21st, most mask mandates end in Ontario. However, patients will be required to wear a mask in our health care setting. We ask that patients continue to do the self-screener posted in the office and notify staff so appropriate PPE and infection control protocols are implemented. Please know that you will not be turned away or refused care.
What to do if you have been exposed to COVID-19
Please CLICK HERE for up-to-date information on what to do if you have been exposed or think you may have COVID-19. This also includes an update on PCR testing, when to self-isolate, and COVID-19 case tracking.
New COVID-19 Resource - Confused about COVID? Family doctors answer your questions
This series of handouts offer trustworthy advice about protecting your health, including answering questions about testing, isolation, COVID management and more . CLICK HERE to view these helpful handouts.
To serve you better, we have made some changes to our website. These include:
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Felt their cultural needs were met
Have a good experience when they visit
Were able to get an appointment of the date they wanted
Felt involved in the decisions about their care or treatment