Weekend After-hours Care

We provide weekend after-hours care. These are walk-in appointments only.  

Saturday registration from 9:00 a.m. to 2:00 p.m.

Sunday registration from 9:00 a.m. to 11:00 a.m.

Click here for more information

Send us a Message/Attachment

New Vision now gives you the option of sending a non-urgent secure message to our office. This service is not intended to replace a medical appointment, but can be used to ask simple questions, inquire about a specialist referral/appointment, and/or to send us forms, documents or photos when requested by your provider. 

Click here to send a message

Walk and Talk has returned!

Facilitated by our Social Worker and Registered Dietitian, this 6-week group focuses on nutrition/stress management, boosting energy and engaging in more active lifestyle. This group takes place at the Waterloo Memorial Recreation Centre (101 Father David Bauer Dr, Waterloo, ON N2L 0B4).

Click here to register

Is your Cancer Screening Up to Date?

Cancer screening helps to detect illness at an early stage when treatment is likely to work best. Cancer Screening includes FIT stool testing, mammograms, and pap tests.

Click here for more information

Tips on Caring for Children with Respiratory Illness

Most respiratory illnesses in children, including colds, influenza, RSV (respiratory syncytial virus) and COVID-19, can be managed at home. However, in some cases, it is important to seek medical care.

Please CLICK HERE to view a helpful guide on caring for children with a respiratory illness and when to seek medical care.

Mental Health Resources

Our Mental Health Team has put together a new resources page as a starting tool on your journey to wellness. Here you will find links to community resources/workshops, private counselling options in the area and other available online supports. There is also more information on specific topics that might better suit your needs. Click here to view our Mental Health resources page.


Clinic Updates

Tick Reporting Update (updated May 16, 2023)

The Region of Waterloo is no longer accepting ticks for submission as the National Microbiology Lab is no longer testing blacklegged ticks for Lyme bacteria. If you find a tick attached to a family member or yourself, visit the eTick website (www.etick.ca) to identify the tick. If through this site the tick is identified as blacklegged or you cannot determine the type of tick, please contact our office, especially if you are feeling unwell. Symptoms usually appear from 3 days to up to a month after being bitten by an infectious tick, such as a circular “bulls eye” rash, headache, fever, chills, muscle/joint pain, swollen lymph nodes and/or fatigue.


Health Cards are Important

The Ontario Health Insurance Plan (OHIP) does not cover appointments with your doctor if your health card is invalid or expired. If you have recently updated your health card, please let us know by completing this form. There is a $40.00 fee for patients who present to their doctor appointment with an invalid/expired health card.

If you currently have an expired health card, please ensure you renew it. Click here for information on how to renew your health card.

Did you know? People aged 16-70 no longer receive reminders before your health card expires unless you choose to opt-into auto-reminders. Always check your health card and renew it up to 90 days before expiry.

Click here to opt into auto-reminders through Service Ontario.


Patient Newsletter

Click here to view our most recent patient newsletter (July 17, 2023)



Felt their cultural needs were met


Have a good experience when they visit


Were able to get an appointment of the date they wanted


Felt involved in the decisions about their care or treatment