Weekend After-hours Care

We provide weekend after-hours care. These are walk-in appointments only.  

Saturday registration from 9:00 a.m. to 2:00 p.m.

Sunday registration from 9:00 a.m. to 11:00 a.m.

Click here for more information

Send us a Message/Attachment

New Vision now gives you the option of sending a non-urgent secure message to our office. This service is not intended to replace a medical appointment, but can be used to ask simple questions, inquire about a specialist referral/appointment, and/or to send us forms, documents or photos when requested by your provider. 

Click here to send a message

Walk and Talk has returned!

Facilitated by our Social Worker and Registered Dietitian, this 6-week group focuses on nutrition/stress management, boosting energy and engaging in more active lifestyle. This group takes place at the Waterloo Memorial Recreation Centre (101 Father David Bauer Dr, Waterloo, ON N2L 0B4).

Click here to register

Is your Cancer Screening Up to Date?

Cancer screening helps to detect illness at an early stage when treatment is likely to work best. Cancer Screening includes FIT stool testing, mammograms, and pap tests.

Click here for more information

*NEW* Dr. Agate Online Booking

Patients of Dr. A. Agate are now able to book an in-office appointment through our online booking system.

Click here to book an appointment

Tips on Caring for Children with Respiratory Illness

Most respiratory illnesses in children, including colds, influenza, RSV (respiratory syncytial virus) and COVID-19, can be managed at home. However, in some cases, it is important to seek medical care.

Please CLICK HERE to view a helpful guide on caring for children with a respiratory illness and when to seek medical care.

If I have COVID-19 symptoms or was in close contact with someone with COVID-19, what should I do?

If you think you may have COVID-19 or were exposed to the virus, follow these steps to take care of yourself and protect others.

Click here to learn more

*NEW* Mental Health Resources

Our Mental Health Team has put together a new resources page as a starting tool on your journey to wellness. Here you will find links to community resources/workshops, private counselling options in the area and other available online supports. There is also more information on specific topics that might better suit your needs. Click here to view our Mental Health resources page.


Clinic Updates

Grade 7 to 12 Vaccines (updated March 22, 2023):

The Region of Waterloo is offering catch-up immunization clinics for students in grade 7-12. Public health will be visiting secondary schools in the region to offer publicly funded Meningococcal (Men-ACYW-135), Tetanus, Diphtheria, Pertussis (Tdap) and COVID-19 vaccines. If your child is in primary school (grade 7-8) and requires these vaccines they will need to attend a public health clinic.

Please note: Hep B and HPV will not be offered at school catch-up clinics. Due to Hepatitis B vaccine shortage, our clinic will not be able to offer publicly funded Hepatitis B vaccine at this time and unfortunately, we do not have an anticipated availability date. 

If you would like Hep B and/or HPV in addition to the above vaccines or you have a child in primary school who needs updated vaccines, you can book an appointment at one of the public health clinics by CLICKING HERE


Health Cards are Important:

The Ontario Health Insurance Plan (OHIP) does not cover appointments with your doctor if your health card is invalid or expired. If you have recently updated your health card, please let us know by completing this form.

As of January 1st, 2023 we will be initiating a $40.00 fee for patients who present to their doctor appointment with an invalid/expired health card. If you currently have an expired health card, please ensure you renew it. CLICK HERE for information on how to renew your health card.


Winter Weather Reminder:

New Vision is committed to protecting the health and safety of all our team members and patients. There may be times that the clinic will have an unexpected closure due to adverse weather. In the event of a closure, information will be communicated on the main page of our website by 7:00 a.m. on the day of.



If you are attending an appointment at New Vision, we strongly recommend wearing a well-fitted, high-quality mask, as COVID-19 and other respiratory viruses (such as the flu) continue to spread. Masking continues to be an important layer of protection to keep you, and the people around you, safe.

Please note: Patients experiencing any respiratory symptoms (e.g., cough, fever, congestion, runny nose and/or sore throat) MUST wear a mask while in the clinic.



CLICK HERE for COVID-19 updates.


Patient Newsletter:

CLICK HERE to view our most recent patient newsletter (February 1st, 2023)



Felt their cultural needs were met


Have a good experience when they visit


Were able to get an appointment of the date they wanted


Felt involved in the decisions about their care or treatment