(Main Site) 421 Greenbrook Drive | Unit #23B | Kitchener | Ontario | N2M 4K1 | PHONE: (519) 578-3510 | FAX: (519) 578-6040

Clinic Hours

Phone calls at our Greenbrook site are answered Monday to Thursday from 8:30 a.m. - 12:30 p.m. and 1:30 - 7:00 p.m. and Fridays from 8:30 a.m. - 12:30 p.m. and 1:30 - 5:00 p.m.

Greenbrook Clinic  
Monday.......... 8:30 a.m. - 8:00 p.m. 
Tuesday......... 8:30 a.m. - 8:00 p.m. 
Wednesday... 8:30 a.m. - 8:00 p.m.
Thursday....... 8:30 a.m. - 8:00 p.m. 
Friday............ 8:30 a.m. - 5:00 p.m. 
view map

Belmont Clinic  
Monday.......... 8:30 a.m. - 4:30 p.m.
Tuesday......... 8:30 a.m. - 4:30 p.m.
Wednesday... 8:30 a.m. - 1:00 p.m.
Thursday........ 8:30 a.m. - 4:30 p.m.
Friday............. 8:30 a.m. - 4:30 p.m.
view map


After Hour Care

Monday - Thursday: 5:00 p.m. – 8:00 p.m.
Saturday: 9:00 a.m. – 3:00 p.m.
Sunday: 9:00 a.m. – 12:00 p.m.

These clinics are offered for URGENT medical problems. Appointments are necessary during the week (Monday to Thursday). No appointment is necessary on weekends. Registration is required 30 minutes prior to closing.  

Note: Our weekend after hours change when there is a statutory holiday. Please call our office for hours of operation. 

When our office is closed you can call the Telephone Health Advisory Service and speak to a Registered Nurse at 1-866-553-7205.

Take the Survey

To help us serve you better, please take a few moments to complete our survey.

This patient survey relates to the general operations of our Family Health Team; your health care providers, access, and quality of care. 

To access our online survey, please click here.

On-line Appointment Booking

We offer on-line appointment bookings for non-urgent appointments at New Vision Family Health Team. This service is currently only available for Dr. Chan, Dr. Bausmer, Dr. Gebeyehu, Dr. O'Brien, Dr. Mensah, Dr. Cameron, Dr. Kane, Dr. Korsheed and Dr. Gimbel's patients.

Click here to book!


Health Card Changes

We require an up-to-date OHIP card number with version code in order to properly bill and track services provided to you under OHIP (Ontario Health Insurance Plan). If you have recently updated your health card, click here or call our office.

Email Communication

We are now offering email communication for test results, appointment information, reminders and test requisitions. 

Click here to register!

Wellness Workshops

New Vision offers many different types of Wellness Workshops, free of charge!

Click here to register!

Did you get your Flu Shot?

Did you receive your flu shot from somewhere other than New Vision? If so, we want to know!

Click here to report your flu shot.


Attention Patients: You may experience a longer than usual telephone wait time on Tuesday, January 24th and Wednesday, January 25th due to staff training. We apologize in advance for the inconvenience. 

Online Appointment Bookings Update

Dr. Kane is now offering non-urgent online appointment bookings. Please click here to book your non-urgent appointment.

Take Charge! FREE Chronic Pain Workshop!

New Vision is partnering with the Waterloo-Wellington LHIN's Self-Management Program to host a FREE 6-week Take Charge! Chronic Pain-Self Management workshop at our clinic. This workshop is geared towards persons who have a primary or secondary diagnosis of chronic pain. The workshop helps teach how to deal with problems such as stress, tension, anger, depression, isolation and more. Further details about the program can be found on their website at  

When: Thursdays starting April 6th - May 11th, 2017 (4:00 - 6:30p.m.) OR Tuesdays starting September 12th - October 17th (1:00 - 3:30p.m.)
Where: New Vision Family Health Team, Teaching Room
How To Register: All registration is done through the Self-Management Program. Patients can register either via telephone at 1-866-337-3318 or online (click here and search our workshop dates).  Space is limited. Please register as soon as possible!


January 2017

Intro. to Solids Workshop

February 2017

Diabetes Education Workshop

Eat Well, Live Well Workshop