IMPORTANT NOTICE: The office will be closed starting on Thursday, July 10th at 5:00pm for our Electronic Medical Records (EMR) migration. The office will remain closed Friday, July 11th and Saturday, July 12th. We will re-open on Sunday July 13th for our after-hours clinic, registration is from 9:00 a.m. to 11:00 a.m. For medical advice, you can contact Health Connect Ontario at 1-866-553-7205 or visit https://www.urgentcareontario.ca

Circumcision Clinic

Our clinic offers circumcision to males from newborn to ten years of age, using the Plastibell technique. You do not need to be a patient of New Vision Family Health Team to access our circumcision clinic and no referral is required.

Book an Appointment

Virtual Urgent Care

Virtual urgent care appointments are available 7-days a week for children and adults with urgent, non-life-threatening medical issues through Urgent Care Ontario.

Whenever possible your family doctor is your first point of access for care. A virtual urgent care appointment may be right for you if you or a loved one have a medical issue that is NOT life threatening but requires urgent medical attention.

Learn more about this service

Tips on Caring for Children with Respiratory Illness

Most respiratory illnesses in children, including colds, influenza, RSV (respiratory syncytial virus) and COVID-19, can be managed at home. However, in some cases, it is important to seek medical care.

Helpful guide on caring for children

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After hours clinic for urgent medical issues

Weekdays: Monday to Thursday from 5:00 p.m. to 8:00 p.m. Note: These are pre-booked appointments. Please call the office before 5:00 p.m. to book. Limited appointments available daily.

Weekends: Saturday from 9:00 a.m. to 2:00 p.m. and Sunday from 9:00 a.m. to 11:00 a.m. Note: These are walk-in appointments. Registration may close earlier if we are experiencing a high patient volume.

About after hours clinics

On-call appointments are for when your family physician is unavailable and the issue is urgent. Some examples include, ear infection, fever or fever with cough, congestion, or urgent issues with new or recent symptoms that are worsening.

On-call appointments are not for routine immunizations, completion of forms, narcotic renewals, prescription renewals or chronic conditions with no acute or recent change.

In case of emergency

An emergency is a life threatening illness or injury, such as: trouble breathing, bleeding that won't stop, chest pain or pressure, broken bones, trauma or injury to the head, deep cuts, severe burns, sudden headaches, dizziness, weakness, numbness or trouble seeing or speaking.

If you have a medical emergency, call 911 or go to the nearest emergency department.

Health811- Health advice made easy

To avoid unnecessary visits to the emergency department connect with a registered nurse day or night for free, secure and confidential health advice, dial 811. This does not replace your healthcare provider. Health811 site also helps connect you to other Ontario programs and services.

For Monday to Friday after 5:00 p.m., and on Saturday, Sunday and statutory holidays you can also call 1-866-553-7205.

News

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June 26, 2025

New Workshop - Making Sense of Pain (10 week series - 2 hour sessions)

Living with pain can be challenging, especially when faced with barriers to care. Making Sense of Pain is a free, group-based program designed to empower individuals with the knowledge, skills, and support needed to manage pain in daily life. Over 9 to 10 weeks, participants explore topics like pain science, stress management, movement, sleep, and self-compassion-all in a welcoming, facilitator-led setting. Each session includes time for learning, discussion, and social connection.

June 26, 2025

Updates to Website!

We've made some exciting updates to our website to make it easier and faster for you to navigate our workshops!

May 23, 2025

Measles Update

Vaccination recommendations by age and group.