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Notice of Retirement

Dr. Don Hickman will be retiring at the end of July 2019. We will welcome Dr. Balraj Singh who will be taking over the care of Dr. Hickman's patients starting August 1, 2019. Letters have been sent to all of Dr. Hickman's patients, including new roster forms, which will need to be completed by January 31, 2020 to ensure continuity of care at New Vision Family Health Team. 

Communication with Our Office

If you are returning a call from us, please call in the afternoon. There is a high volume of calls in the morning from patients booking appointments for urgent issues. Please try and call in the afternoon.

If you are calling and leaving a message with your doctor, please remember they are busy seeing patients during the day and cannot answer messages right away. You can expect a response within a few days.

You can sign a release form to receive communication from us by email. Please click here to complete the email consent form. Please note this is NOT intended to replace phone or in-person interactions; it is simply to provide additional means of communication.

Hold Me Tight - Emotionally Focused Couples Therapy

This 2-day workshop is an opportunity to nurture your relationship as thousands of others are doing throughout North America and abroad. Emotionally Focused Couples Therapy, developed over the past 30 years, has the best outcomes for lasting change. Offered to FHT patients only.

Upcoming sessions:

  • Friday, October 25th & November 1st, 2019 
  • Friday, February 28th & March 6th, 2020

Click here to register. 

Our new specialized Breastfeeding Clinic!

We are pleased to offer a specialized breastfeeding clinic. This service is open to all patients in our region. The clinic is run by Dr. Joanna Zorzitto. She is an experienced family physician who has done extra training in breastfeeding medicine and is a member of the Academy of Breastfeeding Medicine. For more information, click here

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Email Communication for Personal Health Information

New Vision offers secure email communication for personal health information (PHI) such as test results, appointment information and test requisitions. Click the button below to complete the registration form.

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91%

Felt their cultural needs were met

94%

Have a good experience when they visit

75%

Were able to get an appointment of the date they wanted

79%

Felt involved in the decisions about their care or treatment