We are currently experiencing a higher than normal call volume. We appreciate your continued patience at this time.

COVID-19 Self-referral for Testing Information

If you believe you or someone in your family may have COVID-19, you may now self-refer within our region for testing.

Click here for more information

Workshops Cancelled

Effective immediately, all workshops will be put on hold. More details will be provided to those who attend specific workshops for further information. In-lieu of workshops, resources may be provided. 

Click here for FREE resources

COVID-19 Self-Assessment tool

If you think you have 2019 novel coronavirus (COVID-19) symptoms or have been in close contact with someone who has it, use this self-assessment to help determine if you need to seek further care.

Click here to learn more

Temporary Changes to our After-Hours Clinic

For medical advice Monday to Friday after 5:00 p.m. and Saturday and Sunday after 12:00 p.m., please call Telehealth Ontario at 1-866-553-7205 to be assessed by a Telehealth Registered Nurse who will determine if you need to be seen and how to access care.  

COVID-19: What You Can Do to Stay Healthy

The coronavirus spreads from person-to-person through respiratory droplets produced when an infected person coughs or sneezes. 

Click here for advice to stay healthy

COVID-19 Updates

Click here for COVID-19 updates and resources. 

Click here to view the latest letter to patients (dated October 28, 2020)

In-office Appointments: Please click here to complete the COVID-19 screening questions prior to your in-office appointment.

Click here to access the Ontario School and Child Care Screener.

Online Appointment Booking (non-urgent)

Click here to book your NON-URGENT, TELEPHONE APPOINTMENT with your provider.

Please note: Not all providers are offering online appointment bookings at this time. Please have your health card ready to book your appointment.

Flu Shot Bookings: Click here for more information about booking a flu shot at our clinic.

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Email Communication for Personal Health Information

New Vision offers secure email communication for personal health information (PHI) such as test results, appointment information and test requisitions. Click the button below to complete the registration form.


Felt their cultural needs were met


Have a good experience when they visit


Were able to get an appointment of the date they wanted


Felt involved in the decisions about their care or treatment